Lead Barista Role at Stouthaus

The Story

The Barista Lead is responsible for quality control of the brewing and the serving of coffee beverages. This Leader serves as a role model to the shop barista team through their own customer hospitality and drink preparation efforts. This role also works closely with our Head of Coffee to perform on-the-job coffee education and training of other store team members.

Coffee Education (Processes / Inventory / QC)

• New hire/staff ongoing espresso training and testing

Ensure that the drinks and hospitality consistently meet SC’s standards by educating, coaching and developing new and current team members.

• Be knowledgeable of rotating coffee offerings (attributes, preparation) through weekly cupping with the roasting team.

• Ensure staff awareness of origin and tasting notes of various coffees we retail (how to explain to customers)

• Assist the Roaster to dial in our ratios and recipes at across locations  - Trailer and 4715 (ratios/grind settings as origins change)

• Staff training (spro, pour overs, etc.) 

• Regularly taste coffee drinks made by baristas

• Offer positive and constructive feedback to team members on the quality and consistency of drink preparation, bar cleanliness, professionalism, and customer service

• Quality checks for cold brew and nitro coffee // Other SC signature drinks

Outreach (Relationships / Networking)

Consider any opportunities for SC to engage in coffee-related events (Austin Coffee Society, Coffee Fest, throw down hosting, etc.)

Self Management and Leadership Expectations

• Lead by example at all times; show how a highly skilled and hospitable barista approaches your work in preparing drinks, serving guests, and helping teammates

• Look at shop operations and customer relations through the eyes of the ownership team (product waste, shop/bar cleanliness, etc). Working with manager for any staff involvement or planning.

• Planning / Admin / Communication to team

• Creating opportunity for seasonal drink team involvement 

• Keep management in the loop on things you’re learning and wanting to try out/change

• Observe the team for anyone you can bring along (examples:)

  • Is someone a good trainer or have teaching skills you could empower?

  • Who’s a strong taster that can assist you in setting or documenting new parameters?

• Eyes / Heart of a Leader (“Why Leaders Eat Last” - Simon Sinek Ted Talk) 

This talk is such a great reminder that while our product is coffee, Stouthaus is in the “people” business. This starts with our team and how we serve/assist one another and work together. A healthy, happy and united team will be best prepared to extend that experience to our community as they enter our spaces.

** Your NEXT Steps **

Stouthaus Coffee is an exciting and great place to work, with an incredible staff committed to teamwork. If you feel that you are a great fit for this team, please PASTE your resume in an email to INFO@STOUTHAUSCOFFEE.COM - AND answer these five questions:

1. What was the last experience that made you a stronger person?
2. The best part of waking up is?
3. What’s your favorite indoor/outdoor activity?
4. What chore do you absolutely hate doing?
5. What’s still your favorite movie, no matter how many times you’ve seen it?